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  • 2014-01-06
Library Assessments Show New Heights in Pursuit of Excellence
Library Assessments Show New Heights in Pursuit of Excellence

In 2013, NCL began implementation of its National Public Library Assessment plan by organizing an assessment committee and revising assessment criteria and methods. Initial assessments and follow up assessments were then conducted. A total of 502 city, county, and township libraries and branches were assessed.

NCL’s Director-general Tseng, who is also the national public library assessment committee head, stated that public library assessment primarily aims to provide understanding of current developments and issues with public libraries. Establishing assessment criteria will guide the direction of public library operations, leading to emphasis on service quality and improvement.

Assessing Taiwan public libraries’ operations, services, and achievements is done based on “Standards for Establishing and Running Public Libraries.” The assessment process is divided into two parts: self-assessment and initial outside assessment. Five major criteria are looked at, including Basic Facilities and Services, Operation Plan, Library Resource Management, Reader Services, and Promoting Services and Public Relations. The self-assessment looks at a library’s operational conditions, while the initial assessment done by a group of scholars looks at a library’s operational efficiency. Awards for top-performing libraries were also outlined, including (1) libraries that have high grades on effectiveness of library operations, followed by re-assessment by the national assessment committee are designated as Outstanding Libraries; (2) an Library of the Year Award is presented to those libraries that have exceptional results in the following five categories: Basic Facilities and Services, Operation Plan, Library Resource Management, Reader Services, and Promoting Services and Public Relations; (3) libraries that have unique contributions in the following areas are awarded a Unique Library Award: innovative services, building space, quality management, reading promotion, digital services, library resources, reader services, and community involvement.

The results showed that 190 libraries received “Outstanding Library” ratings, with 10 being selected as Libraries of the Year and 19 receiving Unique Library awards. NCL held a 2013 awards ceremony “Lighthouses Navigating Happiness in a Sea of Books” on December 30 to announce the results of the assessment and to issue awards and commendations.

Last Update Time:2015-11-17
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