There are two options for users to get wireless connection in the Library. Users can switch between the two options according to his/ her search needs:

(1) ncl_reader: This option only allows users to access .edu/ .org/ .gov domain websites; not allows searches by Yahoo or Google search engines.

(2) iTaiwan: This option allows users to do searches by Yahoo or Google search engines but not allows to access the subscribed databases. This is because that users setup connections by iTaiwan are detected as none-NCL users, therefore, are not allowed to use the NCL subscribed databases.

To setup connections by iTaiwan, it is necessary to register at https://itaiwan.gov.tw/. If a user has already applied for a Taipei Free account, it is also possible to setup connection by iTaiwan using the Taipei Free account.

For more information, please refer to Wireless Connection and Setup. 

In the NCL Main Library, users can purchase pre-paid copy card at the 3^rd floor service counter, or ask the staff at that service counter to solve the copy machine problems. The pre-paid copy card is good for making copies by copy machine or for printing out needed pages from databases. Copy machine(s) are facilitated at each room and reading area. And, in the Periodicals Room at 3^rd floor, there are computers connected to printer for users to print out the needed pages or articles. It is possible either to pay with prepaid copy card or to pay cash. Please be aware that the copyright law of Taiwan (R.O.C.) governs the making of photocopies or other reproductions of copyrighted material. The person using such equipment is liable for any infringement.

The NCL Website includes a Knowledge-based Reference System which allows users to turn in Online Reference Inquiry Form (the form is in Chinese for the time being). Depends on the varied level of difficulty of the asked reference question, it takes 1-5 days to response to user’s reference question.

The following kinds of questions are excluded from the scope of this service:

(1) help with school assignments, tests, award-winning quiz games, riddles games;

(2) lawsuit and medical counseling;

(3) appraisal of antiques, artwork;

(4) translation of letters, documents;

(5) mathematics and statistics problems;

(6) private & personal problems.

The NCL provides domestic and international interlibrary book loan and photocopy (ILL) services for users. Any NCL Library Card holder is eligible to use this service. For more information, please contact rendds@ncl.edu.tw (Domestic ILL) or refw@ncl.edu.tw (International ILL).

Any NCL Library Card holder is eligible to use the library's interlibrary loan (ILL) service.  When assisting a patron to acquire materials from other institutions, the NCL will not charge fees but the patron has to pay for the fees charged by the lending/photocopy providing institutions.

Please come to the Service Counter at 3^rd floor with the flawed card. It is possible to return the card or get exchanged with a signed photocopy of his/ her NCL Library Card.

There are 32 research carrels in the National Central Library for those who need to use the NCL collections to do researches. User can process Research Carrel Online Application or apply in person.

When apply in person, please fill out and turn in the Research Carrel Application Form (in the Attachment) to the Information Service Counter.

Required Documents:

(1)   Research project title and abstract (about 1,000 words), library’s collections / databases you need to use.

(2)   Valid Identification document (ex. certified document or copy of student ID card, teacher ID card, employee ID card and government-commissioned research project)

National Central Library will assign available time slot to the applicants after reviewing the document in the following order:

(1)   Time sequence of applying date

(2)   doctoral student

(3)   master’s student

(4)   government-commissioned research project researcher

National Central library will inform starting date by e-mail.

Each approved application allows maximum of 2 months privilege to use the research carrel. When need to use for longer, it is necessary to re-apply with all required documents as stated above. However, approval of re-application is subject to the availability of research carrels. Applicants will be notified of the result by e-mail.

There are 2 Group Discussion Rooms in the National Central Library for group of users to conduct group study and discussion using the Library’s resources. Please note that reservation for Group Discussion Room should meet the following requirements: 

(1) Eligibility: The applicant has applied an NCL Library Card (Temporary Library Card is not acceptable).

(2) The anticipated users should be at least 3 people. Only when at least 3 people present their NCL Library Card would they be admitted to user the Group Discussion Room. All the people who are going to use the room have to present their NCL Library Card and enter birth date.

(3) The room allows 8 people at most.

(4) Application: Users can apply in person at the General Information and Circulation/ Reference Services desk/ Periodicals Reading Room Service Counter in the Library, or process an online application.

(5) Online application procedure:

At Book a Group Discussion Room application interface,

a. Booking, Available Hours, Cancel.

b. Login – please input your Identification Card number.

c. Select a group room.

d. Select a period of time.

e. Finish.

Library tours are for groups of more than 10 eligible NCL users (age 16 and above, if not, have to have registered as high school or vocational school students). A complete NCL library tour takes 2 hour. To apply, please download application form from NCL Website, send back filled out form to the follows:

(1) Fax: 02-23815319

(2) E-mail: ling@ncl.edu.tw